Frequently Asked Questions

Everything you need to know about your Riversol skincare journey.

What makes Riversol different from other skincare brands?

Riversol was developed by a dermatologist specifically for sensitive skin. Our secret ingredient is Beta-Thujaplicin, a powerful antioxidant derived from the Pacific Red Cedar tree that helps reduce the appearance of redness and uneven skin tone.

How long does shipping take for my order?

We process most orders within 24 hours. Domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on your location and local customs processing.

Is Riversol skincare safe for sensitive skin?

Absolutely. Every product in our line is formulated to be hypoallergenic, fragrance-free, and dye-free to ensure the highest level of compatibility with even the most reactive skin types.

What is your return policy?

We offer a 60-day satisfaction guarantee. If you are not completely happy with your results, you can return your products for a full refund, even if the bottles are empty.

Are Riversol products cruelty-free?

Yes, we are committed to ethical practices. Riversol does not test any of our products or ingredients on animals, and we do not sell in markets that require animal testing.

Can I use Riversol with other skincare treatments?

Our products are designed to be gentle and versatile. However, if you are using prescription-grade topicals, we recommend consulting with your dermatologist or starting with a patch test.